Privacy Policy

Last updated: October 15, 2025

Welcome to Chubkins! We're glad you're here.

1. INTRODUCTION

PETOSKEY GAMING COMPANY, LLC ("Petoskey" "we", "us", and "our") respects your privacy and we are committed to protecting it through our compliance with this privacy policy (the "Privacy Policy"). The term "you" refers to the person visiting the Chubkins website or mobile application (collectively, the "App").

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining and organizing, protecting, deleting and disclosing that information (collectively, "process" information).

Some of this information may be considered "personal information" or "personal data" under applicable law, which is information that is about any individual, or from which any individual is identifiable ("personal information").

Some sections in this Privacy Policy apply only to persons subject to Regulation EU 2016/679 (the "GDPR"), namely residents of or persons located in the European Economic Area.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.

2. PERSONS UNDER THE AGE OF 18

2.1 Minimum Age

The Service is not intended for individuals under 16 years of age. Users must be at least 18 years old, or between 16 and 18 years old with parental consent, to use the Service. Petoskey does not knowingly collect personal information from children under 16.

If we learn that we have inadvertently collected information from a child under 16, we will delete that information. If you believe we may have collected information from a child under 16, please contact us at privacy@chubkins.app.

2.2 Note to Parents and Guardians

Because it is difficult for us to verify a person's age online, it is entirely YOUR responsibility to supervise your child's online activities at all times. Parental control tools like filtering software and hardware are commercially available to help you limit a child's access to potentially harmful material on the Internet.

If you discover that your child or any other minor has obtained an Account on the Service without a parent or guardian approval, please contact us immediately via email at privacy@chubkins.app.

3. TYPE OF INFORMATION WE COLLECT AND HOW IT MAY BE USED

3.1 What Personal Information Do We Collect?

We collect personal information that you provide directly to us, such as when you create or update your account, adjust your email or notification preferences, participate in surveys or events, submit feedback, or contact us for customer support.

We also collect certain technical information automatically when you access or use the App. This information helps us operate, maintain, and improve Chubkins and includes standard details about your device, connection, and usage activity.

The categories of information and sources that you provide to us include:

Personal and Authentication Information

We collect identity data that you provide to us when creating and accessing a Chubkins account, including your information from third-party authentication services (Google Sign Up). The purpose of collecting this information is to create and manage your Chubkins account, authenticate users, provide access to services, and secure your account.

Device Details

We collect device type, operating system, browser type and settings, IP addresses, unique identifiers (such as VIN, MAC address and IDFA), language settings, dates and times of connection to our website and other technical communication. This information is used to ensure platform compatibility, optimize user experience, enhance security, detect fraudulent activity, and analyze technical issues for service improvements.

Usage Details

We collect records of your use of our website, including page views, clicked pages or links, content interactions, and communication preferences. This data is collected and stored in a fully anonymized format that does not identify individual users. This anonymized data helps us improve website functionality, personalize content, analyze engagement trends, and tailor our services to user needs.

Payment Details

We do not directly collect or store your payment information such as credit card numbers, cardholder names, card security details, or card expiry dates. When you make purchases, these transactions are processed through the Google Play Store, which handle all payment details according to their own privacy policies. We may receive confirmation of completed transactions, but we do not have access to your complete payment information.

Opinions, Views and Interests

We collect comments, ratings, reviews, or feedback provided through our platform or social media. This information is collected and stored in an anonymized format that does not identify individual users. This anonymized data is used to facilitate community engagement, gather user feedback, improve our services, and enhance customer support interactions.

Information Collected from Third Parties

We collect information from public sources, such as your public social media information; we may collect information about you directly from our distributors, sales representatives, suppliers, vendors or our third party processors who collect information on our behalf, such as authentication data from Google/Apple Sign In. This information is used to validate identity, improve service offerings, and facilitate authentication processes.

Identity Verification

In the event of a dispute only, we may collect government-issued ID and selfie images to verify user identity, prevent fraud, comply with regulatory requirements, and enhance account security. This information is not collected during normal account creation or usage and is only requested and retained when necessary to resolve specific disputes.

3.2 How Information May be Used

We process your personal information based on the following legal grounds, depending on the specific context:

  • Account Creation and Authentication: We process personal and authentication information (including authentication data from third-party services) to create and manage user accounts.
  • Service Provision and Customer Support: We use personal, device, and usage details to provide and improve our services, personalize content, respond to user inquiries, offer customer support, and ensure platform security.
  • Security and Fraud Prevention: We may register your device's unique identifier (MAC address) to prevent unauthorized access and protect against account hacking. We process device details and usage logs to detect and prevent fraud, ensure security, and comply with legal obligations.
  • Marketing and Communications: We collect opinions, interests, and usage details to send personalized content and promotional materials, subject to user consent.
  • Website Operations and IT Management: We collect device and usage details to operate, maintain, and improve our website, as well as manage IT security and conduct audits.
  • Safety and Legal Compliance: We process personal information to maintain the safety, security, and integrity of our website, products, databases, and services, as well as comply with applicable legal obligations.
  • Analytics and Market Research: We analyze usage details, device information, and anonymized data to assess market trends, optimize our offerings, and enhance user experience.
  • Surveys and Feedback: We collect responses, opinions, and reviews from users to understand customer satisfaction and improve our services and products.

4. DATA SHARING AND TRANSFERS

4.1 Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties for their own direct marketing purposes without your explicit consent. We may share your personal information only when necessary to provide the core functionality of Petoskey and its third-party features.

We may disclose aggregated information about our users, fully anonymized usage details, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To our affiliates.
  • To our trusted contractors and service providers we use to support necessary business operations (such as cloud hosting, security services, and customer support), based on our instructions and in compliance with our Privacy Policy and appropriate confidentiality and security measures.
  • To our sales representatives for the purpose of fulfilling your requests and selling our services.
  • To a buyer or other successor in the event of, or pursuant to negotiations in connection with, a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Petoskey's assets.
  • With your consent.
  • To comply with any court order, law, or legal process, including investigation of potential violations and to respond to any government or regulatory request.
  • To detect, prevent or otherwise address fraud, security or technical issues.
  • To enforce or apply our Terms of Use chubkins.app/terms and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Petoskey, our customers, or others.
  • For any other purpose disclosed by us when you provide the information.

4.2 Data Security and Data Breach

We take appropriate technical and organizational measures to ensure the security of your personal data, including encryption, access controls, and regular security assessments.

In the event of a data breach involving personal information, we will:

  • Assess the scope and impact of the breach.
  • Notify affected users within timing windows required by law.
  • Report the breach to the relevant data protection authority when applicable.
  • Take corrective measures to prevent future occurrences.

If you suspect unauthorized access to your data, please contact us immediately at privacy@chubkins.app.

5. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Because of the international nature of our business, we may need to transfer your personal information to third parties as noted above (subject to binding contractual obligations, also considered "standard contractual clauses" where required by applicable law), solely in connection with the purposes set out in this policy.

For this reason, we may transfer your personal information to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.

6. LINKS TO THIRD PARTY WEBSITES

This Website may also contain links to websites operated by other companies, including websites operated by our third-party service providers and distributors, and unrelated third parties. This Privacy Policy does not apply to personal information collected on any of these other websites.

When you access third-party websites through a link on one of our Website, please review the Privacy Policy posted on that website.

7. COOKIES AND OTHER RELATED TECHNOLOGIES

We obtain explicit consent for non-essential cookies and provide users with options to manage their preferences through our cookie management panel. For more details, please refer to our https://chubkins.app/cookies.

We may collect information through the use of "cookies," tracking pixels, and similar technologies. Cookies are small text files created by websites and stored on your device. They provide a way for us to recognize you and keep track of your settings and preferences.

We use cookies and similar technologies to provide you with a secure experience and to understand, among other things, how you navigate our website, learn what content is popular, recognize repeat users, and save your account information.

Our website is not configured to read or respond to "do not track" settings or signals in your browser settings. When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out, manage and object to the further use of non-functional cookies through our cookie panel.

You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

8. CHANGES TO THIS PRIVACY POLICY

Petoskey Gaming Company, LLC may update or modify this Privacy Policy from time to time at its discretion. When changes are made, we will post the updated version here and revise the "Effective Date" at the top of the page.

Unless otherwise specified, the updated Policy will apply to all information we hold about you and your account. We encourage you to review this Policy periodically to stay informed about how we protect your information.

We may also notify you of material changes through the App, by email, or through other appropriate means. Your continued use of Chubkins after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated terms, you should stop using the App.

9. RIGHT TO UPDATE OR DELETE YOUR INFORMATION

We want to make sure your information is accurate and up to date. If you'd like to review, correct, or delete any personal information associated with your account, please reach out to us at privacy@chubkins.app.